• 隐私政策 - 中国

  • 更新时间:2019 年 12 月 4 日

    This Privacy Policy explains how OSIsoft, LLC and its subsidiaries (“OSIsoft,” “we,” “our,” and “us”) may collect, use, secure and disclose information that personally identifies you (“Personal Information”). 它还描述了您在使用、访问和更正个人信息方面的选择。此类个人信息可能包括但不限于您的姓名、电话号码、街道地址和电子邮件地址。

    当您提供此类信息或访问任何 OSIsoft 网站(统称为“网站”,例如本网站)时,OSIsoft 承诺尊重您的隐私权。为了保护您的个人信息,OSIsoft 创建了下列指南。鉴于互联网技术不断迅速发展,此政策的任何更改都将立即发布在此页面上,并在本政策末尾附上更新后的“生效日期”。访问我们的网站或以其他方式向我们提供您的个人信息,即表示您认可本隐私政策的条款和条件并同意受其约束。

    收集的信息

    We collect the following categories of Personal Information from you in connection with our products and services. Personal Information in certain categories may overlap with other categories:

    • Identifiers, such as your real name, account name, Internet Protocol address, email address, and other similar identifiers
    • Personal information categories listed in the California Customer Records statute, including physical address, telephone number, and financial information used to process payment
    • Characteristics of protected classifications under California or federal law, such as your gender and age, but only for OSIsoft employees or applicants for employment
    • Commercial information, such as the records of products and services purchased, obtained, and considered from OSIsoft
    • Internet or other electronic network activity information, such as information concerning your interaction with our Site
    • Geolocation data, such as address information you provide to us
    • Sensory data, such as audio information for recorded technical support interactions
    • Professional or employment-related information, such as your current or past job history
    • Inferences drawn from other Personal Information, such as your work in a particular industry

    您可能会以各种形式向 OSIsoft 提供个人信息。访问本网站时,我们可能会要求您注册和/或提供个人信息,以便与本网站进行互动。与其他示例一样,OSIsoft 可能会在您执行以下操作时收到个人信息:

    • 提供或更新许可或帐户信息
    • 注册或参加 OSIsoft 举办或赞助的促销和活动(如会议、商贸展或网络研讨会)
    • 订购或使用 OSIsoft 产品、服务或其他产品
    • 就 OSIsoft 产品或服务的维修或维护与 OSIsoft 沟通
    • 向 OSIsoft 提交求职申请

    在收集个人信息时,我们将具体描述为了向您提供产品或服务、使您参与所请求的促销活动、回复您的询问或评论,或以其他方式与您沟通所需要的信息。为了访问某些 OSIsoft 服务,您可能需要使用 OSIsoft 单点登录 (SSO) 凭证或其他身份验证机制登录。通过登录一项 OSIsoft 服务,您可能会自动登录到使用这些凭证的其他 OSIsoft 服务。

    We may also receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have about you. 这有助于我们更新、扩展和分析我们的记录、识别新客户并提供您可能感兴趣的产品和服务。如果您向我们提供有关他人的个人信息,或者其他人向我们提供您的信息,我们将仅出于向我们提供信息的具体原因使用该信息。可以从公共来源获得或从第三方购买的信息类型示例可能包括公司名称或行业。

    This Privacy Policy only addresses the use and dissemination of information that we collect from you through processes like web forms, registrations, orders, sources described in the above paragraph, and technologies like cookies, as described below. 如果您向其他方披露任何信息,无论是例如通过博客、公告栏等,在本网站上或通过本网站提供的第三方服务或促销活动,还是通过互联网上的其他网站,可能适用不同的政策,且 OSIsoft 不对此类信息的使用或传播负责。

    Cookie 和跟踪技术

    OSIsoft 及其合作伙伴使用 Cookie 或类似技术来分析趋势、管理网站、跟踪用户在网站上的移动、收集整个用户群的人口统计信息,以及在您访问网站时为您提供个性化的体验。通过跟踪使用情况,我们可以最好地确定本网站的哪些功能能够为用户提供最好的服务。

    什么是 Cookie? Cookie 是网站发送到您浏览器的小型数据文本文件,之后会存储在您的计算机上。Cookie 对于您使用的计算机是唯一的,只能由将 Cookie 放在您计算机上的网站读取。我们无法访问其他网站发送的 Cookie 或其中包含的信息。此外,我们无法通过 Cookie 了解您的电子邮件地址或任何其他关于您的信息。我们了解此类信息的唯一方法是,您明确自愿地向我们提交该信息,例如通过注册系统,或通过参加抽奖或促销活动。

    我们可能使用由第三方开发的广告服务器在网站上显示广告。这些广告中的一部分可能包含由第三方(例如,广告代理商或广告客户)发送的 Cookie。我们无权访问这些 Cookie 或其包含的任何信息。我们建议您与广告商联系或查阅其隐私权政策,了解有关这些 Cookie 的更多信息。来自本网站上出现的其他网站的链接也可能发送 Cookie;但我们无法控制此类活动。如果您希望退出基于兴趣的广告,请单击此处。请注意,您将继续收到通用广告。

    我可以从 Cookie 获得什么利益? 总体而言,Cookie 的使用有助于为您提供更加个性化的网站体验。该信息用于保持我们网站对于作为用户的您的新鲜感和相关性。Cookie 还可以让服务器识别您的身份,从而避免每次访问本网站时重新输入您的电子邮件地址和密码。

    我可以拒绝接受 Cookie 吗? 您可以拒绝接受本网站发送的永久性 Cookie,方法是在浏览器中选择拒绝 Cookie 的选项。您可能希望访问 www.aboutcookies.org,其中包含有关如何在各种浏览器上执行此操作的全面信息。您应该始终允许会话 Cookie。如果您不允许会话 Cookie,您将无法访问本网站的许多版块。会话 Cookie 使我们能够将您的请求发送到适当的服务器,并允许该服务器呈现您的个性化内容。

    我们收集哪些分析信息? 与大多数网站一样,我们会自动收集特定的信息。此信息可能包括用于分析汇总趋势和管理网站的互联网协议 (IP) 地址、浏览器类型、互联网服务供应商 (ISP)、引用/退出页面、在我们的网站上查看的文件(例如 HTML 页面、图形等)、操作系统、日期/时间戳和/或点击流数据。

    个人信息的使用

    我们坚定保护您的隐私,并且不会与 OSIsoft 以外的第三方共享您的个人信息,在本隐私政策中另有描述的情况除外。我们相信,通过您与我们分享的信息,我们可以增强您在我们网站以及对我们产品和服务的体验。

    We use Personal Information about you for a variety of business purposes, such as to:

    • 履行您的订单或回复您的要求(例如,从我们的网站上获取营销材料)
    • Manage your account with us, including verifying customers information, account changes, processing billing and payments, customer support services, or software updates
    • Improve, upgrade, and enhance our software products, services and marketing efforts
    • Conduct internal research for technological development and demonstration
    • Verify or maintain the quality and safety of our products and services, and to upgrade
    • 开通 OSIsoft 帐户以进入我们的开发者俱乐部
    • 发送管理信息,例如产品公告或者合同条款或政策的变更
    • 个性化网站的内容、布局和服务
    • 统计分析网站使用情况
    • 根据您的兴趣为您提供量身定制的产品和服务
    • 发送营销信息,如教育材料或者关于特别优惠或即将举行的线上或线下活动的信息,例如我们的用户会议
    • 邀请您参加各种促销活动、网播、活动、调查和产品测试,并评估其有效性
    • 诊断和修复技术问题
    • Monitor the security of our environments, detect and protect against security incidents and illegal activity, and prosecute those responsible for that activity
    • 回复您关于我们收集的信息的询问
    • 评估并验证您向我们提交的任何求职申请
    • Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations
    • 回应您的意见和建议

    作为您在我们网站上体验的一部分,您可能会收到我们所发送的,您可能感兴趣的产品和服务相关的信息。尽管我们相信这些服务将增强您在我们网站的体验,但您可以随时选择不接收这些通讯,既可以特别指明退出这些服务,也可以从我们的数据库中删除您的个人资料。有关进一步的参考,请参阅“选择退出”。

    Disclosure of Personal Information

    As part of operations and for standard business purposes, we may disclose Personal Information about you to the following categories of parties:

    OSIsoft Subsidiaries. We may share your information between our subsidiaries in order to facilitate the provision of our products and services.

    Service Providers. 现在和未来,我们都会与第三方服务供应商达成协议,例如信用卡处理商、运输公司和履行服务方。当您注册我们在本网站上提供的服务时,我们可能需要与该服务供应商共享个人信息才能提供服务。这些第三方提供商必须遵守此政策并以与我们相同的方式保护您的信息。他们不得出于任何与提供服务无关的目的保留或使用个人信息。

    Third Party Business Partners. 我们可能会与第三方业务合作伙伴共享您的信息,用于提升我们的产品和服务,或便于他们向您推销其产品或服务。如果您不希望我们与这些公司分享您的个人信息,请通过 privacy@osisoft.com 与我们联系。

    We may also disclose aggregated user statistics in order to describe our services to potential advertisers, partners, other third parties, our subsidiaries, and for other lawful purposes.

    Legal Proceedings or Sale of Our Business. 我们保留在必要时披露个人信息的权利,以遵守法律或法律程序;回应公共当局的合法要求,包括满足国家安全或执法要求;配合调查声称的非法活动;识别违法分子;或者出售部分或全部 OSIsoft 或其附属公司的股票或资产。

    参与方信息收集

    本网站可能会提供论坛、博客、留言板或聊天室作为网站的服务之一。如果您在其中一个论坛中披露个人信息,此信息可以被其他人查看、收集和使用。OSIsoft 不对您在这些论坛中披露的信息的使用负责。我们鼓励您查阅有关适用于本网站该部分的政策和程序的论坛规则。

    我们的网站可能作为更大的网站组的一部分来运营,并且可能带有与我们的第三方业务合作伙伴联名的页面,您可以在其中自愿选择直接向我们的合作伙伴提供个人信息。OSIsoft PI 开发者俱乐部和其他服务还能够让您购买、订阅或使用 OSIsoft 以外的公司所提供的服务、软件和内容(“第三方产品”)。如果您选择购买、订阅或使用第三方产品,我们可能会向第三方提供您的联系信息和其他个人信息,以便第三方向您提供其产品(并在征得您同意的情况下向您发送促销讯息)。此外,其他网站可能使用本网站或 OSIsoft 的名称。

    由于 OSIsoft 不控制第三方的隐私政策,因此您必须遵守此类第三方的隐私惯例和政策(如有),OSIsoft 不对此类第三方使用或传播您的个人信息负责。因此,我们鼓励您在向他人披露您的个人信息之前提出问题并查阅这些第三方的隐私政策。如果您希望撤销之前允许我们向第三方提供您个人信息的同意,请通过 privacy@osisoft.com 联系我们。

    指向其他材料的链接

    链接到本网站和从本网站链接的第三方网站不一定受 OSIsoft 控制。OSIsoft 对任何此类链接网站、任何链接或链接程序的内容或隐私做法在任何时间均不承担任何责任或义务。OSIsoft 不一定认可链接到本网站或从本网站链接的公司(或者相关产品或服务)。如果您决定访问链接到本网站的任何第三方网站,相关风险完全由您自行承担。

    儿童隐私

    OSIsoft 关心儿童的安全及其对互联网的使用。Therefore, in accordance with the Children’s Online Privacy Protection Act of 1998, 5 U.S.C. §§ 6501-6505, we will never knowingly request or solicit personally identifiable information from anyone under the age of 13 without verifiable parental consent. 如果我们实际得知在没有必要的、可验证的父母同意的情况下收集了此类个人信息,我们将尽快从我们的数据库中删除该信息。

    国际数据传输

    您的个人信息可能会在我们设有办事处或我们聘请服务提供商所在的任何国家存储和处理。访问我们的网站或以其他方式向我们提供您的个人信息,即表示您同意将此类信息传输到您的居住国以外国家(包括美国)进行处理,这些国家可能具有与您所在国家不同的数据保护规则。如果您的个人信息以这种方式传输,我们会采取合理的预防措施,以确保其始终保持安全并处于我们的控制之下。

    OSIsoft 符合欧盟-美国隐私屏盾框架和瑞士-美国Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of information Personal Information transferred from the European Union and Switzerland to the United States. OSIsoft 已向商务部证明其遵守隐私屏盾原则。如果本隐私政策与隐私屏盾原则之间有任何冲突,则以隐私屏盾原则为准。要了解有关隐私屏盾计划的更多信息或查看我们的认证,请访问 https://www.privacyshield.gov/

    在前向传输的情况下,OSIsoft 负责处理根据隐私屏盾计划收到的个人信息,并随后传输给充当其代理的第三方。如果 OSIsoft 的代理人以不符合原则的方式处理此类个人信息,OSIsoft 将依据原则承担责任,除非 OSIsoft 证明其不对导致损害的事件负责。

    此外,OSIsoft 承诺与欧盟数据保护机构 (DPA) 和瑞士联邦数据保护和信息专员 (FDPIC) 合作,并在就业关系的层面遵守这些机构就从欧盟和瑞士传输的人力资源数据提供的建议。

    根据隐私屏盾原则,OSIsoft 承诺解决有关我们收集或使用您个人信息的投诉。若在欧盟和瑞士的个人需要对我们的隐私屏盾政策进行查询或投诉,应首先使用下方“联系我们”版块中的信息与 OSIsoft 联系。OSIsoft 进一步承诺将未解决的隐私屏盾投诉转交给位于美国的替代争议解决方案供应商 TRUSTe。如果您没有从我们这里收到有关您的投诉的及时确认,或者您不满意我们对您投诉的处理,请访问 https://feedback-form.truste.com/watchdog/request 了解更多信息或提交投诉。TRUSTe 向您提供的服务是免费的。

    在某些条件下,存在这样的可能,即个人可以援引欧盟-美国隐私屏盾框架附录 I 中所述的具有约束力的仲裁。有关按照隐私屏盾计划接收或转移的个人信息,OSIsoft 须受到美国联邦贸易委员会 (FTC) 的调查和执法权规管。

    Privacy Notice for California Residents

    If you are a California resident, as defined in the California Code of Regulations, you have rights under the California Consumer Privacy Act of 2018 (the “CCPA”). For purposes of the CCPA, “Personal Information” means information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device.

    Below, we provide disclosures about your Personal Information and a description of your rights under the CCPA.

    Disclosures about Your Personal Information under the CCPA

    Information we collect. We set out the CCPA categories of Personal Information we have collected from consumers within the last twelve (12) months in respect of our products and services in Information Collected above.

    According to California law, Personal Information does not include:

    • Publicly available information from government records
    • De-identified or aggregated consumer information
    • Certain information excluded from the CCPA’s scope, such as health information or other Personal Information covered by medical or other sector-specific privacy laws

    Other disclosures about your Personal Information. This Privacy Policy covers additional disclosures about your Personal Information that the CCPA requires we provide to you, such as the sources from which we collect it in Information Collected. We do not sell, nor have we in the preceding twelve (12) months sold, consumers’ Personal Information. Instead, OSIsoft discloses Personal Information for business purposes, such as to perform our administrative, sales, support, development, and marketing functions, as more fully described in Use of Personal Information. In the preceding twelve (12) months, we have disclosed, where applicable, the categories of Personal Information set forth in Information Collected for business purposes to the categories of parties set forth in Disclosure of Personal Information.

    Your Rights Under the CCPA

    Consumer Access and Data Portability Rights. You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will disclose to you as applicable:

    • The categories of Personal Information we collected about you
    • The categories of sources for the Personal Information we collected about you
    • Our business or commercial purpose for collecting or selling that Personal Information
    • The categories of third parties with whom we share that Personal Information
    • The specific pieces of Personal Information we collected about you (also called a data portability request)
    • If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing (i) for sales, the Personal Information categories that each category of recipient purchased; and (ii) for disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained

    Deletion Request Rights. You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.

    We may deny your deletion request if retaining the information is necessary for us or our service providers to:

    • Complete the transaction for which we collected the Personal Information, provide a product or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract with you
    • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities
    • Debug products to identify and repair errors that impair their existing intended functionality
    • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law
    • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.)
    • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent
    • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us
    • Comply with a legal obligation
    • Make other internal and lawful uses of that information that are compatible with the context in which you provided it

    Exercising Your Rights under the CCPA

    To exercise the consumer access, data portability, and deletion request rights described above, please submit a verifiable consumer request to us by email or regular mail using the information set forth in Contacting Us below.

    Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child.

    You may only make a verifiable consumer request for access or data portability twice within a twelve (12) month period. The verifiable consumer request must:

    • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative
    • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it

    We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

    Response timing and format. We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the twelve (12) month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

    We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

    Personal Information sales opt-out rights. While we do not sell Personal Information, you still have the right to direct us not to sell your Personal Information at any time. To exercise these rights, you (or your authorized representative) may submit a request to us by visiting the Do Not Sell My Info webpage.

    Non-discrimination. We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

    • Deny you products or services
    • Charge you different prices or rates for products or services, including through granting discounts or other benefits, or imposing penalties
    • Provide you a different level or quality of products or service
    • Suggest that you may receive a different price or rate for products or services or a different level or quality of products or services

    数据保留

    OSIsoft 将根据需要保留您的个人信息,以实现本隐私政策中列出的目的,或满足适用法律或法规的要求。我们还将保留并使用您的个人信息来履行我们的法律义务、解决纠纷并执行我们的协议。

    选择退出

    我们尊重您的隐私和选择是否与我们以及任何第三方共享信息的权利。您可以通过多种方式选择不共享个人信息。当您选择使用本网站上的某些功能或服务时,您可以选择是否共享与该功能或服务相关的可选个人信息。如果您收到来自我们,但您希望不接收的通讯,您可以通过修改注册资料中的联系选项来选择不接收这些通讯。您可以“选择退出”,完全不向我们提供个人信息,方法是不在网站上注册,从而不提供个人信息。

    您也可以通过单击此处或电子邮件通讯中包含的“选择退出/取消订阅”链接来取消订阅我们的通讯。

    但是,本网站的某些部分和本网站提供的某些服务必须注册后方可访问或使用这些版块和服务。如果您选择不注册或不提供某些信息,您将无法访问这些版块。

    访问您的信息、更正和删除

    一经要求,OSIsoft 将向您提供有关我们是否持有您的任何个人信息的信息。您可以通过向 privacy@osisoft.com 发送电子邮件并在主题行中包含“数据隐私”,要求审核、更正、删除或以其他方式修改您之前提供给我们的任何个人信息。我们将在合理的时间范围内回复您的请求。

    安全

    OSIsoft 保持高于行业标准的保障措施,以确保您向 OSIsoft 提供的个人信息的安全性、完整性和隐私性。但是,通过互联网传输的信息,其安全性永远无法得到保证。对于通过互联网进行的通信的截取或中断,或者信息的更改或丢失,OSIsoft 概不负责。

    任何 OSIsoft 站点的受密码保护和/或安全区域仅限授权用户访问和使用。用户须负责维护任何密码、用户 ID 或其他形式的身份验证的安全性,这些身份验证涉及获取对任何 OSIsoft 站点的受密码保护或安全区域的访问权限。为了保护您和您的信息,如果怀疑存在任何安全漏洞,OSIsoft 可能会在不经通知的情况下暂停您对网站的使用并对此展开调查。如果您对个人信息的安全性有任何疑问,可以通过 privacy@osisoft.com 联系我们。

    联系我们

    如果您对我们的隐私政策有任何疑问或意见,请通过电子邮件 privacy@osisoft.com 或发送至以下地址的普通邮件联系我们:

    OSIsoft, LLC
    Attn: Legal Department – Privacy
    1600 Alvarado Street
    San Leandro, CA 94577
    美国

    生效日期和变更

    本隐私政策自 2019 年 12 月 4 日起生效。OSIsoft 保留随时自行决定通过向此页面发布变更通知修改本政策条款的权利。如果我们进行任何重大变更,我们将通过电子邮件(发送到您帐户中指定的电子邮件地址)或在变更生效之前通过在本网站上发布通知的方式通知您。在我们发布变更通知后,您继续使用本网站或提供个人信息将默认为接受这些变更的约束。我们建议您定期查看此页面,以获取有关我们的隐私做法的最新信息。

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